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Assists in the development and oversight of resident services, including planning and coordinating opportunities for residents that promote a level of health, wellbeing, engagement and growth.


The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

  • Assists in planning, scheduling and conducting programs that provide physical, intellectual, social, emotional and spiritual opportunities for the residents.
  • Assists, invites and encourages residents to participate in activities.
  • Assesses, plans and manages facilitation of a comprehensive activities program utilizing team members and volunteers.
  • Attends all community planned functions and coordinates event from beginning to end including set-up, running, and breaking down for the event.
  • Helps plan appropriate programs for holidays and special events.
  • Coordinates holiday decorations for the community.
  • Coordinates with other departments to ensure that all equipment and supplies are available for activities and special events.
  • Plans, coordinates and facilitates appropriate mixed group (assisted living and Garden) activities.
  • Facilitates regularly scheduled and specialized activities in the Garden.
  • Maintains activity areas in an orderly manner.
  • Assists in maintaining an inventory of activity and programming supplies, games, programs and craft services.
  • As applicable, responsible for daily care of any animals and/or plants within the activities program and services.
  • Prepares and organizes a calendar of events. Submits the calendar to the Executive Director for final approval. Posts and distributes the calendar.
  • Distributes community newsletter.
  • Meets with new residents to introduce the program.
  • Assists Director in leadership of wellness program.
  • Organizes and supervises a volunteer staff.
  • Addresses resident groups and other groups on subjects of common interest.
  • Maintains a database and prepares reports on resident assessments, participation and satisfaction.
  • Other duties as assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Educational Requirements and Experience:

  • Associate’s degree or equivalent from two-year college or technical school is preferred
  • One to three years experience preferred in assisted living, long term care or experience/exposure to the senior population.

Knowledge, Skills and Abilities:

  • Language Ability:
    • Ability to read and comprehend simple instructions, short correspondence, and memos.
    • Ability to write simple correspondence.
    • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
    • Ability to read and write using English language.
    • Must demonstrate excellent telephone communication skills.
  • Mathematical Skills:
    • Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s.
    • Ability to perform these operations using units of American money and weight measurement, volume, and distance.
  • Cognitive Demands:
    • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
    • Ability to deal with problems involving a few concrete variables in standardized situations.
  • Computer Skills:
    • Ability to use Microsoft Windows, including Word and Excel. Ability to use email and the Internet.
    • Demonstrates general office skills such as use of copy machine.
  • Competencies:
    • Must demonstrate an interest in working with a senior population.
    • Interacts with guests, residents and staff in a courteous and friendly manners
    • Supports organization’s goals and values.
    • Balances team and individual responsibilities.
    • Responds promptly to resident and visitor needs. Responds to requests for service and assistance.
    • Completes administrative tasks accurately and timely.
    • Ability to handle multiple priorities.
    • Must demonstrate good organizational, time management and record keeping skills.
    • Demonstrate good judgment, problem solving and decision making skills


  • Works primarily indoors in a climate controlled setting.
  • Possible exposure to chemicals as identified in the SDS Manual.


The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the Team Member is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The Team Member is frequently required to stand; walk and stoop, kneel, crouch, or crawl. The Team Member is occasionally required to sit; climb or balance.  The Team Member must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision and distance vision.

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